General information: When you visit our website, we may track general information related to how you use the website. This includes products which you search for, which you view, and which you buy. We also may track your IP address, the domain which linked you through to our website and the browser you are using to access the website. This is purely to aid us in our market research and none of this information personally identifies you to us or to any other party.
Personal information: If you wish to use any of our advertised services, including purchases, you will need to provide us with certain personal information, including your business details (if applicable), your name, e-mail address, physical address and telephone number(s).
The data you supply to us is used in the following ways:
We use personal information to: Facilitate the process of providing you with the service of purchasing products from us.
Communicate with you with regards to products or services which you are associated with.
Tell you about changes to the website.
Your personal information is used only by us. We will not sell or disclose your personal information to any third party without your permission, except where we are required or permitted to do so by a court of law. You agree that we may disclose your personal information to relevant authorities, parties and or applicable intellectual property rights holders (or their representatives) if we have reasonable grounds to believe that you have breached our Terms and Conditions, or to anyone to whom we transfer or may transfer our rights and obligations under this agreement.
We make every effort to ensure that your personal information is stored securely. However, no data transmission over the Internet can be guaranteed to be fully secure. Consequently, any information that you send to us over the internet is sent at your own risk. Similarly, you are responsible for keeping your login details secure. You should contact us immediately if you believe there has been any unauthorised use of your account.
All online payments are handled by Worldpay [www.worldpay.com]. We do not store any kind of credit or debit card data on our servers, nor do we at any point of the transaction see your card data. The relationship between any online payments submitted via our website is between you and Worldpay.
If you suspect someone has made an illegal payment to us, firstly contact your card provider and notify them immediately. E-mail:firstname.lastname@example.org or alternatively telephone: 01253 780000
You have certain rights under the Data Protection Act 1998. You have the right to be told what personal information we hold about you on our database. If you wish to exercise that right, you should contact us.
A cookie is a small file that we place on your machine to allow us to remember you and your details. We use this when you are making a purchase or payment to identify your shopping basket. The cookie will expire after one hour on your computer.
Cookies make the website easier to use, and it is only your browser that we recognise and not you personally. In order to protect your privacy, we suggest you log out when you have finished browsing the site - this is particularly important when you are using a shared computer in a public location (e.g. a library, web cafe or other location).
We may also from time to time send promotional material to you via email and by post. You have the option of subscribing / unsubscribing to this service.
Last updated April 2017